Shipping Policy
At 2nd Act Tv, we aim to deliver your orders in a timely and secure manner. This Shipping Policy outlines everything you need to know about how your products are processed, shipped, and delivered.
1. Order Processing Time
All products are made to order through our trusted partner Printful. Please allow:
2–5 business days for order processing and production before shipping.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time & Methods
Once your item is fulfilled, the estimated delivery times are:
USA: 3–7 business days
Canada: 5–10 business days
International: 7–21 business days (depending on location)
Shipping carriers may vary (USPS, FedEx, DHL, etc.) based on your location and product type.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your cart. From time to time, we may offer free shipping promotions—keep an eye out!
4. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your shipment using the link provided in the email.
5. Delays & Issues
While we strive to meet delivery estimates, unforeseen delays may occur due to:
Weather conditions
Carrier issues
High seasonal demand
If your order is significantly delayed or appears lost, contact us at info@2ndact.tv, and we’ll assist you promptly.
6. Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
7. Damaged or Lost Packages
If your package arrives damaged or doesn’t arrive at all, contact us within 7 days of the expected delivery date. We’ll work with you and Printful to resolve the issue.
8. International Orders
We do ship internationally; however, additional customs fees or import taxes may apply depending on your country. These charges are the responsibility of the buyer.
Need Help?
For any questions regarding your order or shipping, feel free to reach out:
📧 Email: info@2ndact.tv
▶️ YouTube: 2nd Act TV Channel